Privacy Policy

This Privacy Policy applies to Mayventa websites, Business Boost, Marketing Academy, dashboards, assessments, paid products, subscriptions, email communications, downloads, audits, training materials and related services.

We aim to handle personal information responsibly and transparently. Where the Privacy Act 1988 (Cth) and Australian Privacy Principles apply to us, we will comply with those obligations.

We may collect personal information such as:

• name
• email address
• account login details
• business name
• business type or industry
• business location
• website URL
• public social profile URLs
• Google Business Profile or location information you provide
• assessment answers
• business goals, challenges, marketing activity and budget range
• product usage information
• payment status and subscription status
• support messages and feedback
• marketing consent preferences
• technical information such as IP address, browser, device, pages viewed and referral source

We do not intentionally collect more information than we need to provide and improve the Services.

Business Boost uses the information you provide to generate scores, recommendations, plans, audit summaries, AI prompts, lead generation ideas and other outputs.

The quality of outputs depends on the accuracy and completeness of information you provide.

Payments are processed by third-party payment providers such as Stripe. We may receive payment status, customer ID, subscription status, invoice status and product purchased.

We do not store full card numbers on our own systems.

We collect information when you:

• visit our websites
• create an account
• complete an assessment
• purchase a product or subscription
• use Growth Hub or other dashboards
• enter website or profile URLs for audit
• download resources
• subscribe to email updates
• contact us for support
• interact with our emails or website analytics tools

Some information is collected automatically through cookies, analytics, security tools and similar technologies.

We may use personal information to:

• provide the Services
• create and manage your account
• generate assessment results, scores and recommendations
• unlock paid content
• process payments and manage subscriptions
• provide support
• send transactional emails
• send marketing emails where permitted
• improve our products and user experience
• maintain platform security and prevent misuse
• analyse product usage and performance
• comply with legal obligations

We may send marketing emails where we have consent or are otherwise permitted by law. You can unsubscribe using the unsubscribe link in our emails.

Transactional emails, such as account, payment, access or service messages, may still be sent where necessary to provide the Services.

Further details are set out in the Email Marketing Consent Notice.

We may use cookies and similar technologies for site functionality, analytics, security, performance, user experience and marketing measurement.

Tools may include Google Analytics, Google Tag Manager, Cloudflare Turnstile or similar services.

Further details are set out in the Cookie Policy.

We may use trusted third-party providers to operate the Services. These may include:

• hosting and application infrastructure providers
• Supabase or database/authentication providers
• Stripe or payment providers
• Kit or email marketing providers
• Google Analytics and Google Tag Manager
• Google PageSpeed, Google Places or related Google APIs
• Firecrawl or website crawling/audit providers
• AI model or AI gateway providers
• security and anti-spam providers such as Cloudflare Turnstile
• customer support, analytics or operational tools

These providers may process information on our behalf or according to their own terms and privacy policies.

Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to use reputable providers and protect personal information, subject to the provider’s own systems and terms.

If you provide a website URL, Google Business Profile details or public social profile URL, the Services may use automated tools to check publicly available information.

Some platforms limit access or block public data. Audit results may be incomplete or unavailable.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures may include authentication, access controls, role-based permissions, row-level security, secure payment handling, rate limiting, spam prevention and restricted admin access.

No internet-based service can be guaranteed completely secure.

We keep personal information for as long as reasonably needed to provide the Services, maintain business records, comply with legal obligations, resolve disputes, improve products and enforce our terms.

We may retain anonymised or aggregated information for analytics and product improvement.

You may contact us to request access to or correction of personal information we hold about you. We may need to verify your identity before actioning a request.

Contact: mail@mayventa.com.au

You may request deletion of your account or personal information. We will consider requests in accordance with legal, accounting, security and operational requirements.

Some information may need to be retained for legitimate business or legal reasons.

If a data breach occurs, we will assess it and take appropriate action. Where legally required, we will notify affected individuals and the Office of the Australian Information Commissioner.

The Services are intended for business users and are not directed at children. If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to address it.

We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated date.

For privacy questions or requests, contact mail@mayventa.com.au.