Terms and Conditions

In these Terms:

• “we”, “us” and “our” mean Mayventa, ABN 56 135 403 159, and its related products.
• “you” and “your” mean the person or business using the services.
• “Services” means Mayventa, Business Boost, Marketing Academy, websites, dashboards, assessments, digital downloads, training content, AI-generated outputs, audits, emails and related tools.
• “Content” means text, recommendations, templates, plans, reports, prompts, training material, downloads and other material made available through the Services.
• “Subscription” means paid recurring access to a product such as Growth Hub.

Mayventa provides digital marketing, business visibility, training and planning products. Business Boost may include business assessments, marketing health scores, growth plans, social media ideas, website audits, Google Business Profile checks, public social profile snapshots, AI prompts, lead generation ideas and other practical recommendations.

Marketing Academy may include online marketing training, templates, lessons, resources, downloads and related educational materials.

The Services are designed to provide practical information and planning support. They do not replace professional advice specific to your business circumstances.

You may need to create an account to access assessments, dashboards, paid content or subscription features. You agree to provide accurate information and to keep your login details secure.

You are responsible for activity that occurs through your account, unless that activity was caused by our failure to use reasonable care.

If you use the Services on behalf of a business, you confirm that you are authorised to use the Services and make purchases on behalf of that business.

If you are under 18, you should only use paid features with the involvement and permission of a parent, guardian or authorised adult.

Product inclusions may vary by plan and may be updated from time to time. Current Business Boost pricing is:

• Free Score: free
• 30-Day Growth Blueprint: A$29 one-off
• Growth Hub Monthly: A$59/month
• Growth Hub Annual: A$649/year

The Free Score provides limited assessment results and locked previews of paid sections.

The 30-Day Growth Blueprint provides a one-off paid plan for the selected assessment. It does not include Growth Hub-only features unless you also have an active Growth Hub subscription.

Growth Hub provides subscription access to ongoing features such as fresh monthly Growth Hub content, audits, score history, trend charts and Growth Hub-only recommendations, subject to the product settings available at the time.

Payments are processed through third-party payment providers such as Stripe. We do not store full card details on our own systems.

You are responsible for ensuring your payment details are correct and that you have authority to use the payment method provided.

Subscriptions renew automatically unless cancelled before the next billing date. Monthly subscriptions renew monthly. Annual subscriptions renew annually.

If you cancel a subscription, access generally remains active until the end of the paid billing period unless otherwise stated or required by law.

Further subscription details are set out in the Subscription and Cancellation Policy.

Refunds are handled in accordance with the Refund Policy and applicable Australian Consumer Law requirements. Digital products, instant-access products and AI-generated reports may not be refundable for change of mind once delivered, unless required by law.

Some Services use AI or automated tools to generate recommendations, prompts, plans, audits or summaries. These outputs are based on the information available at the time and may be incomplete, inaccurate, outdated or unsuitable for your specific circumstances.

You are responsible for reviewing outputs and deciding whether they are appropriate for your business before acting on them.

Further details are set out in the AI and Marketing Advice Disclaimer.

We do not guarantee that using the Services will result in increased traffic, leads, sales, revenue, rankings, reviews, engagement or business growth.

Marketing results depend on many factors outside our control, including your offer, market, pricing, competition, execution, budget, website, reputation and customer demand.

You may provide business information, website URLs, social profile URLs, goals, challenges and other details to use the Services.

You confirm that you have the right to provide that information and that it is accurate to the best of your knowledge.

You remain responsible for your own business information, brand assets, offers, compliance obligations and customer communications.

Where available, the Services may check public information from websites, Google Business Profile, public social profiles or third-party tools. Some platforms block access, limit data or show incomplete public information.

Audit outputs are indicative only and may not represent the full performance, reach, engagement, analytics or technical setup of your business.

The Services may rely on or link to third-party services, including payment, email, analytics, hosting, AI, audit, security, website or marketing tools.

We are not responsible for third-party platforms, outages, errors, policies, pricing, content, data handling or results, except where required by law.

If we suggest a third-party provider, the suggestion is optional. You should decide whether the provider is suitable for your business.

You must not misuse the Services. This includes attempting to bypass access controls, copy paid content without permission, interfere with security, scrape the platform, upload harmful material, reverse engineer the system or use outputs for unlawful, misleading or harmful activities.

Further details are set out in the Acceptable Use Policy.

We own or license the Services, platform design, templates, content, training material, reports, prompts, frameworks, branding and other intellectual property, except for your own content and information.

You may use paid outputs for your own business or internal business purposes. You must not resell, redistribute, copy, publish, train competing systems on, or commercially exploit the Services or Content unless we give written permission.

If you provide feedback, suggestions or ideas, we may use them to improve the Services without owing compensation, provided we do not disclose your confidential business information without permission.

We aim to keep the Services available, but we do not guarantee uninterrupted access. We may update, improve, suspend or modify features where reasonably necessary.

If we make a material change to a paid product, we will try to give reasonable notice where practical.

To the maximum extent permitted by law, we are not liable for indirect loss, loss of profit, loss of revenue, loss of opportunity, loss of data, business interruption or decisions you make based on the Services.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under Australian Consumer Law.

We handle personal information in accordance with our Privacy Policy.

We may suspend or terminate access if you breach these Terms, misuse the Services, fail to pay, create security risk, or use the Services in a way that may harm us, other users or third parties.

These Terms are governed by the laws of Queensland, Australia. The parties submit to the courts of Queensland and applicable Australian courts.

For questions about these Terms, contact mail@mayventa.com.au.